Cancellation policy

Cooling-off period

Under section 44 of the Electronic Communications and Transactions Act, you may cancel within 7 days of signing up without giving a reason. If we have already started building your website at your request within those 7 days, we may deduct the reasonable cost of the work done. [Confirm wording with your attorney.]

How to cancel

Email hello@webking.co.za or WhatsApp us with your business name. We'll confirm your cancellation in writing.

Notice period

Your subscription is month-to-month. Cancel with 30 days' notice. The setup fee is not refundable once work on your website has started.

What happens to your domain

Your domain is registered in your name. When you cancel, we'll transfer it to you or to your new provider at no charge.

What happens to your website and email

• Your website and email keep working until the end of your notice period.
• We'll remind you to save your emails before the account is closed.
• If you've had 24 months of paid subscription, we'll give you your website files. Before that, you can buy an export.
• 30 days after cancellation, we permanently delete your website files and email accounts.

Annual plans

[Refund rule for annual plans cancelled early, e.g. pro-rata refund of unused full months. Owner to confirm.]