Privacy policy
Last updated: [DATE]. [DRAFT: have this page reviewed by a South African attorney before launch.]
WebKing respects your privacy. This policy explains what personal information we collect, why we collect it, and your rights under the Protection of Personal Information Act, 2013 (POPIA).
1. Responsible party
| Legal name | [COMPANY LEGAL NAME], trading as WebKing |
|---|---|
| Registration number | [CIPC REG NO] |
| VAT | Not VAT-registered |
| Physical address (for legal notices) | [PHYSICAL ADDRESS] |
| hello@webking.co.za | |
| Phone / WhatsApp | [PHONE] |
| Directors | [DIRECTOR NAMES] |
| Information Officer | [INFORMATION OFFICER NAME] |
2. What we collect
| When | What | Why |
|---|---|---|
| Contact form | Name, email, phone (optional), business type, your message, the time you gave consent | To reply to your enquiry |
| Sign-up and subscription | Name, email, phone, business name, billing records | To provide your website and bill you |
| Onboarding form | Business details, logo, photos and content you choose to give us | To build your website |
| Payments | Payment reference and status. Card details are handled by Paystack and never reach us. | To process payments |
| Website visits | Basic server logs (IP address, browser, pages visited) | Security and fixing problems |
We only collect what we need. We don't sell your information, and we don't use it for marketing unless you've opted in.
3. Who we share it with
We share personal information only with service providers who help us run WebKing, such as our hosting provider, Paystack for payments, our email provider and domain registrars. They may only use it to provide their service to us.
4. How long we keep it
Enquiries are kept for up to 12 months unless you become a client. Client and billing records are kept for as long as you're a client, and afterwards for as long as the law requires (for example, 5 years for tax records).
5. Security
We use encrypted connections (HTTPS), access controls and regular backups to protect your information.
6. Cookies
This website uses one essential session cookie so forms work securely. We don't use advertising or tracking cookies. [Update this section if analytics that use cookies are added.]
7. Your rights
Under POPIA you can ask what personal information we hold about you, ask us to correct or delete it, object to us processing it, and withdraw your consent at any time. Email hello@webking.co.za and our Information Officer will respond within 30 days.
You may also complain to the Information Regulator: inforegulator.org.za, email complaints.IR@inforegulator.org.za.