PAIA manual
Last updated: [DATE]. [DRAFT: have this page reviewed by a South African attorney before launch.]
This manual is published under section 51 of the Promotion of Access to Information Act, 2000 (PAIA), and sets out how to request access to records held by WebKing.
1. Contact details
| Legal name | [COMPANY LEGAL NAME], trading as WebKing |
|---|---|
| Registration number | [CIPC REG NO] |
| VAT | Not VAT-registered |
| Physical address (for legal notices) | [PHYSICAL ADDRESS] |
| hello@webking.co.za | |
| Phone / WhatsApp | [PHONE] |
| Directors | [DIRECTOR NAMES] |
| Information Officer | [INFORMATION OFFICER NAME] |
2. Guide from the Information Regulator
The Information Regulator has published a guide on how to use PAIA. It is available at inforegulator.org.za, or from the Regulator's offices.
3. Records available without a request
- Information on this website, including our prices, terms and privacy policy
4. Records held by WebKing
- Company records (CIPC documents, minutes, shareholder register)
- Financial and tax records
- Client records (contracts, invoices, correspondence, website content)
- Supplier and service provider agreements
- Employee records, where applicable
5. Processing of personal information
Details of the personal information we process, why we process it, who we share it with and how we protect it are set out in our privacy policy.
6. How to request a record
- Complete Form 2 (Request for Access to Record), available from the Information Regulator's website.
- Send it to our Information Officer by email.
- Pay the prescribed request fee, if applicable. We'll tell you if a fee applies.
- We'll respond within 30 days.
We may refuse access on the grounds set out in PAIA, for example to protect another person's privacy or commercially confidential information.
7. Availability of this manual
This manual is available on this website and at our address on request, free of charge.